Privacy Policy
Privacy Policy
1. Data Controller
The data controller responsible for the processing of personal data on this website is:
Nicole Köhrich
C/ L'Evol 9
03720 Benissa
Spain
NIE: X4842264M
E-mail: [email protected]
2. General Information
We take the protection of your personal data seriously. We process personal data only in accordance with applicable data protection regulations, in particular the General Data Protection Regulation (GDPR) and the data protection regulations applicable in Spain.
Personal data means any information relating to an identified or identifiable person.
3. Visiting Our Website
When you visit our website, technical data may be processed that is necessary for the operation, security and presentation of the website.
This may include in particular:
• IP address
• Date and time of access
• Pages visited
• Browser type and version
• Operating system
• Technical information relating to the use of the website
This data is processed primarily to ensure the secure and technically functioning operation of the website.
4. Hosting and Booking System
This website is operated using Lodgify. Lodgify provides, among other things, functions for displaying our holiday properties, handling booking enquiries and processing bookings.
As part of these services, Lodgify may process personal data on our behalf. Such processing is carried out in accordance with the applicable data protection agreements and regulations.
5. Contact and Booking Enquiries
If you contact us via a contact form, booking enquiry or e-mail, we process the personal data you provide.
This may include in particular:
• First name and last name
• E-mail address
• Telephone number
• Information about the requested property
• Travel dates
• Information contained in your message
• Other information you voluntarily provide to us
The processing of this data is carried out to handle your enquiry, prepare or perform a contract and answer your questions.
Data submitted through the property owner contact form is processed for the purpose of handling your enquiry.
6. Bookings and Contract Processing
When you book a holiday property, we process the information required to carry out the booking.
This may include contact details, booking information, stay details and payment information.
The processing is carried out for the performance of the contract, processing the booking, communicating with you and fulfilling legal obligations.
7. Payment Processing
External payment service providers may be used to process payments.
PayPal is currently available as a payment method. When you make a payment through PayPal, the data required for payment processing is transmitted to PayPal. PayPal processes personal data in accordance with its own privacy policy.
If additional payment service providers, in particular Stripe, are activated in the future, the corresponding data may be transmitted to the respective payment service provider. The privacy information of the respective payment service provider applies.
8. Disclosure to Service Providers
Personal data is only disclosed where this is necessary for the purposes described above, where there is a legal obligation to do so, or where another legal basis permits such disclosure.
Possible recipients include in particular:
• Lodgify as website and booking system provider
• Payment service providers
• Banks and payment institutions
• Tax advisers and accounting services
• Cleaning and property service providers, where necessary for the provision of a stay
• Tradespeople and other service providers, where necessary for the management and maintenance of a holiday property
• Public authorities, where required by law
9. Data Retention
We store personal data only for as long as necessary for the respective purpose or as required by statutory retention obligations.
Once the respective purpose no longer applies, the data will be deleted unless there are legal reasons requiring further storage.
10. Your Rights
Subject to the applicable legal requirements, you have in particular the following rights:
• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure
• Right to restriction of processing
• Right to data portability
• Right to object to certain processing activities
• Right to withdraw consent at any time with effect for the future
To exercise your rights, you may contact us at any time at:
11. Right to Lodge a Complaint
You have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data.
In Spain, the competent supervisory authority is in particular the Agencia Española de Protección de Datos (AEPD).
12. Cookies
Our website may use cookies and similar technologies that are necessary for the technical operation, security, storage of settings and use of booking and contact functions.
Where consent is required for certain cookies or similar technologies, consent will be obtained through the corresponding cookie settings.
13. Data Security
We use appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, alteration or disclosure.
The transmission of personal data through this website is encrypted where technically supported.
14. Changes to this Privacy Policy
We reserve the right to amend this Privacy Policy where necessary due to changes in legislation, changes to our services or changes to the technical systems and services we use.
Last updated: September 2026